A Proven Approach to Tracking DG Program Metrics and Deriving Business Value

Event: A Proven Approach to Tracking DG Program Metrics and Deriving Business Value
Speaker(s): Michele Koch, Navient and DGPO
Date: October 7
Time: 2:00 PM Eastern
Register: Click here to register

Description:

In this DGPO webinar, Michele Koch from Navient, will be sharing their approach and lessons learned to tracking DG Program metrics and deriving business value by quantifying the impacts to generating revenue and avoiding costs and complexity.

Topics that will be covered include:
• Examples of DG Program metrics
• Roles and responsibilities related to business value metrics
• Techniques used to identify and quantify business value
• Determining business value categories
• Assigning business value status criteria ranges
• Determining business value calculations
• Generating the business values to populate a dashboard
• Tracking potential versus actual business value